Faqs

FAQs

Seabourne Electronics are the North Queensland marine electronics experts providing state of the art navigational systems, radar systems, audio and video equipment, VHF radios and other gear for recreational and high seas vessels.

We also provide maintenance and repair services on the equipment and can install the devices we sell on your boat to ensure that everything is functioning correctly.

Here are answers to frequently asked questions about our services:

Q. What services do you provide?

We assist our private, commercial and government clients with their marine electronics needs. Whether you would like to buy a navigational system for your new boat, have a state-of-the-art audio and video system set up on your yacht or want a VHF radio for your commercial vessel, we will help you identify the ideal product and install it on your boat. Our technicians can also maintain and repair marine electronic equipment.

Q. Is there a specific type or size of boat that you service?

No. We offer both recreational and high seas marine electronic equipment because we understand the needs of individual clients can differ significantly. From the largest navy and commercial ships to the smallest fishing boats, tugs or yachts, we have the equipment, spare parts and accessories you need.

Q. How quickly can you install a radar unit on my boat?

There is no single answer to this question because every installation is different. It depends on the system you choose and the size of your vessel. However, most jobs are completed within a few hours and it very rarely takes us more than a day to have the equipment installed and functioning flawlessly.

Q. Why do I need your services when I could install the gear myself?

Many clients understandably think that we are attempting to upsell them on electronic equipment and our services. But the truth is that unless you have some experience with marine electronics, you are not in a position to correctly install the gear to ensure that it will function flawlessly on your next journey.

Marine electronics is about more than having music playing when you are out on the seas. Navigational equipment, radar systems, digital displays, VHF radios and other equipment is critical to your safety when you are heading out and when you are coming back to shore.

Our experts have the knowledge and experience to properly install the equipment that is best suited for your vessel.

Are you available during emergencies?

Yes, we have a dedicated after-hours call-out number that you can dial any time of the day or night. Whether it’s 2 pm or 2 am, we will answer the call and come out to your location as soon as possible.

If you still have questions regarding our marine electronic equipment or services, we encourage you to call or email us for immediate assistance. You can also come into our shop in Townsville for face-to-face help.